Our Values
Our Purpose
The agency career hasn’t typically been fully open and available to parents and carers who want to do the school run or to help relatives in need; entrepreneurial spirits who want more than a 9-5; inquisitive people who want the chance to volunteer, study, or travel regularly alongside their work; or people with challenges that mean office-based, fixed hours jobs just don’t work.
At Contented, you can work and do other things. That means that our clients get the best people, creating excellent work, because every one of us has the freedom to pursue the other things in our life that also really matter.
We are Contented – as individuals, as a team, as a business. Contented clients work with us because of our values.
Our Values

1.
1.
Excellence
“They developed a nuanced understanding of our needs with lightning speed and responded in a highly agile way. I feel reassured by their reliability, impressed by the quality of their work, and energised by their enthusiasm and ideas.” – Claire Holmes, Product Lead, Culture15. Read the full case study.
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Kindness
Contented’s success comes from working as a team, internally and with our clients. For us, a team is a group of people that looks out for each other. We start each week asking how we can help each other, how we can be dynamic with our workloads, understanding what we each need if we, our work, and our clients are to succeed.
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Honesty
We are honest with our clients in the work that needs to be done to get their content to where it needs to be – sometimes that means being radical and persistent. We’re honest about deadlines and we’re open with each other when we need help.
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4.
Resilience
Starting and growing a company in arguably the most difficult two years of our generation shows resilience. And we are producing content around this subject for our clients, too, with both AGRA’s and AECF‘s Annual Reports, and AGRF’s 2021 content campaign centred around resilience and crisis response this year. We must be resilient to survive and thrive.
Get in touch with the Contented team to find out more.